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PX Online Courses2024-07-16T06:58:38-04:00
Changing healthcare system pandemic
Patient Experience college credits
Customer Experience in Patient Care
Changing Healthcare

Excellence in Person-Centered Care

[   Excellence in Person-Centered Care   ]

Time to Change the Experience

It's time to rethink our healthcare systems and start by creating relationships with patients, families, and colleagues that are lasting, engaging, and positive. Patient Experience certification training equips you and your team with the right strategies and skills.

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PX Graduate Credits

Excellence in Person-Centered Care

[    Bringing you graduate college credits towards your MHA    ]

PXA now partners with
Moravian University

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Bringing CX to PX

Excellence in Person-Centered Care

[   Patient Centric Culture   ]

Bringing Business Practices to Healthcare

Pulling from best practices in Customer Experiences, PX will change the landscape of healthcare. Mohamed Latib, PhD and CEO/Founder of CX University and PXA explains, “Patients want to be involved in their care; families and friends also want to be involved in the care of their loved ones. Patients, like customers, want to be heard, their concerns addressed promptly, and every moment of truth in their journey toward care be incorporated in healthcare organizations so that these organizations can deliver fantastic experiences at the same time as they provide quality clinical outcomes.”

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Earn your Certification as a Patient Experience Specialist (PXS)™

PX Academy is now offering the Patient Experience Specialist (PXS)™ certification for healthcare and related professionals who want to showcase their mastery of the Patient Experience discipline. To earn the Patient Experience Specialist (PXS)™ certificate, you must complete the Online PX Courses and pass the certification exam.

Get more information by visiting our FAQs page.

Download the Course Guide

The Patient Experience Series: Online Courses

Patient Experience Specialist (PXS)™ Certification series

Master the 4 areas of Patient Experience and prepare for professional certification as a PXS™ with self-paced, independent study courses or blended group and self-paced learning.

Health Equity in the Patient Experience

Build a culturally competent team of healthcare staff and administration with the newly launched Health Equity online course training

DOWNLOAD THE HEALTH EQUITY COURSE GUIDE

Graduate Credit Courses

Prepare for professional certification as a Patient Experience Specialist (PXS)™ & earn three to six graduate-level college credits through our partner institution, Moravian University.

DOWNLOAD THE STUDENT PROSPECTUS

Patient Experience Online Training

Explore our suite of online course trainings in Patient Experience to build competencies and skills at all levels in your healthcare organization.

Corporate Learning & Certification

Building a pool of talented PX professionals offers all the ingredients for a future-ready healthcare organization. It will be one with more collaboration, extinguished silos, synergy, agile and leaner functions, and opportunities for inclusion, transparency, and engagement. The best part is that everyone will be involved to create emotional connections with patients and their families.

Explore Corporate Options

Online Program Features

  • Easy to read narratives of concepts and best practices

  • Embedded quality articles

  • Gamified lessons

  • Supporting videos

  • Case studies/examples

  • Easy navigation in LMS

  • Responsive to all devices (smart phones, tablets PCs)

  • Practice test questions

  • Online PXS™ exam

NPS Score +88

Read more about Patient Experience from the PX Academy Blog.

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