Mastery of Patient Experience with Professional Certification

PX Academy’s Certification Program for Patient Experience Specialist (PXS)™

Join the community of Patient Experience Specialists who have demonstrated mastery of Patient Experience. The course of study requires attaining knowledge of the foundational PX concepts, applying real-world challenges to learning, and strategic planning of Patient Experience models.

  • Learners complete the PX500 Mastery Series of Online Courses independently

  • Learners complete the PX700 Executive Series of Online Courses independently

  • Learners pass the online Certification Exam.

  • Learners are awarded the (PXS)™ certificates to elevate their professional standing, the standards of excellence in their organization, and bring fullness to the CX and PX disciplines.

The Specialists

Our specialists hold professional certification in Patient Experience or Customer Experience, granted through PX Academy and CX University, respectively. To learn more about the Customer Experience Specialist (CXS)™ certification, please visit CX University.

Amel Anane, CXS – Canada

Angie Salas Guevara, CXS – United States

Hussain Alsaleh, CXS – Saudi Arabia

Maryam Alwhaibi, CXS – Saudi Arabia

Melissa Dyck, CXS – United States

Neil Barron, CXS – United States

Samantha Gross, CXS – United States

Sari Alomaim, CXS – Saudi Arabia

Sherouk Adham, CXS – Saudi Arabia

Tarig alzahrani, CXS – Saudi Arabia

Raphael Sousa, CXS – Columbia

Kathryn Polak, CXS – United States

Laura Bain, CXS – United States

Valeria Trussi, CXS – Germany

Iyad Feteih, PXS – Saudi Arabia

Annie Mordhorst, CXS – United States

Dakota Baze, CXS – United States

Tiego Malibe, CXS – South Africa

Tina Callaway, PXS – United States

Mohammed  Al Farshoti, CXS – Saudi Arabia

Tracey Blackstock, CXS – Australia

Tariq Alzahrani, CXS – Saudi Arabia

Brian Strock, CXS – United States

William Lumb, CXS – Canada

Jenny Prado, PXS – United States

Katherine Stevens, CXS – United States

Carol Toppin, CXS – Barbados

Tatiana Ramirez, CXS – Panama

Aryn Greene, CXS – United States

Courtney Keenan, CXS – United States

Athena Grover, CXS – United States

Lady Luz Cloma, PXS – Philippines

Imad Hazeem, CXS – Palestine

Ahmad Malabeh, CXS – United Arab Emirates

Jeramy Hall, CXS – United States

Stephanie Eberline, CXS – United States

Ryan King, CXS – United States

Abdullah Alnahdi, CXS – Saudi Arabia

Adeyinka Isioye, CXS – Nigeria

Ahmed traore, CXS – Ivory Coast

Ahmed Mursi, CXS – Saudi Arabia

Ahmed Bahaeldin Amin Mustafa, CXS – Sudan

Alon Mor, CXS – United States

Amanda Anderson, CXS – United States

Andy Malcolm, CXS – United States

Anwaar Khan, CXS – United States

Corey Ryder, CXS – United States

Courtney Hoagland, CXS – United States

Edward Lopez, CXS – United States

Ellen Kennedy, CXS – United States

Gabriela Tingas, CXS – Brazil

Kathy Petruck, CXS – United States

Keisha Cleare, CXS – Bahamas

Kristen Szustakowski, CXS – United States

Laura Hindle, CXS – United States

Lisa Mickler, CXS – United States

Lynn Cox, CXS – United States

Marcela Herrendoerfer, CXS – Germany

Marek Kuch, CXS – Poland

Mark D’erasmo, CXS – United States

Martha Czerniak, CXS – Germany

Matt Hengey, CXS – United States

Mauricio Castillo, CXS – Mexico

Meghan Zambrano, CXS – United States

Nicole Fox, CXS – United States


Pamela Santos, CXS – United States

Patty Kaplinger, CXS – United States

Prakash Arumugam, CXS – Indonesia

Rashmi Dhruvakumar, CXS – United States

Rebecca Contreras, CXS – United States

Renee Bacherman, CXS – United States

Sachin Jain, CXS – New Zealand

Sandeep Minon, CXS – India

Shilpee Singh, CXS – United States

Sinethemba Zono, CXS – South Africa

Stella Anestiadou, CXS – Greece

Syed Hassan, CXS – India

Tarig Farid, CXS – Saudi Arabia

Tenisha Jones, CXS – United States

Uwaya Oluwakemi, CXS – Nigeria

Way Wan, CXS – United States

William Adam Jamieson, CXS – United States

Yury Nabokov, CXS – United States

Zia Khan, CXS – United Arab Emirates

Edwin de Lange, CXS – South Africa

Ian Dempsey, CXS – Ireland

Luis Ricardo Teiga Ramalho, CXS – Brazil

Julia Patrick, PXS – USA

David Hernandez, PXS – Mexico

Ehab Abdelsalam, CXS – Saudi Arabia

Kathy Toma, PXS – USA

Christian Sanchez, CXS – Dominican Republic

Beethoven Ortiz, CXS – Dominican Republic

Pascal Summermatter, CXS – Switzerland

Anna Naoakes Schulze, CXS – Germany

Ryan McDermott, CXS – United States

Mario Moretti, CXS – Italy

Jennifer Coffey, CXS – United States

Alloson Weeks, CXS – United States

Bruno Guimaraes, CXS – Brazil

Kris Kuss, CXS – United States

James Gates, CXS – United States

Michael Coquart. CXS – France

Trina Deisz, CXS – United States

Alicia Freites, CXS – Canada

Kashif Siddiqui, PXS – United Arab Emirates

Nalin Agarwal, CXS – India

Lynn Baker, CXS – South Africa

Alfonso Rodriguez Perez, CXS – Spain

Dr. Mohamed Nada, CXS – Saudia Arabia

Arne Roex, CXS – Netherlands

Christina Vila Gyde, CXS – Spain

Kellee Everts, CXS – United States

Matthew McGruder, CXS – United States

Christian Wright, CXS – United States

Andrew Bowes, CXS – United States

Simon Kennedy, CXS – United Kingdom

Kyle Lawrence, CXS – United States

Daoud H. D. Khater, CXS – Saudi Arabia

Khesha Rex, PXS – United States

Nancy Edgar-Ward, CXS – Canada

Melody McKay, CXS – United States

Thu Hanh Nguyen, CXS – Vietnam

Michele Fedgechin, CXS – United States

Armando Rodriguez, CXS – Colombia

Erik Osorio, CXS – United States

Chaman Maharaj, CXS – South Africa

Melanie Gillen, CXS – United States

Shadi Al Swairki, CXS – Saudi Arabia

Vinod Sp, CXS – Singapore

Toni Krasnic, CXS – United States

Leif Street, CXS – United States

Estie Van Der Watt, CXS – South Africa

Anas Haroun, PXS – Jordan

Roy Ilagan, CXS – Canada

Alison Orue, CXS – Australia

Almohannad Alsbeai, CXS – Saudi Arabia

Hellen Kabwe Chibwe, PXS – Zambia

Ramiro Martins, CXS – Brazil

Leandro Primitz, CXS

Feyi Oyekan, CXS – Nigeria

Denisa Elena Andrei, CXS – Greece

Sebastien Bertrand, CXS – Canada

Suzanne Malik, CXS – United States

Mohamed Hafez, CXS – Saudi Arabia

Francisco Teixeira, CXS – Portugal

Yvonne Basson, CXS – South Africa

Jennifer Page, CXS – Canada

Desiree Tieskoetter, CXS – United States

Lekan Olayiwola, CXS – Nigeria

Antan Eso Okor, PXS – Nigeria

Jaishanka Parthasarathy, CXS – United States

Naresh Gunupuru, CXS – United States

Dandy Franz, CXS – United States

Saranya Murali, CXS – India

Mitja Mavri, CXS – Slovenia

Carol Coley, CXS – United States

Audrey Stone, CXS – United States

Cheryl King, PXS – United States

Kashif Siddiqui, PXS – United Arab Emirates

Arthur Fogleman, CXS – United States

Joe Camarillo, CXS – United States

Reka Barath, PXS – Spain

Stephanie McDonald, CXS – Canada

Susan Falcone, CXS – United States

Here’s what a Patient Experience Specialist has to say

“I cannot say enough good comments about how the Patient Experience Certification Specialist has helped me grow as an individual who interacts with others daily.  There are so many nuances that I tend to overlook that the training topics cover and allowed me to develop a more empathetic view with others.  The training is immersive, the videos are outstanding, and the overall experience was stellar!  It is a course I will recommend to others – well worth the time and cost.  Invaluable life skills that will remain with me forever.”

Dr. Tina Callaway
Patient Satisfaction

Your organization can be leaders in Patient Experience too!

Explore the certification process and get your team professional prepared to bring positive experiences to your customers.