Are Patients Customers?

By |2021-05-25T01:18:16-04:00April 7th, 2021|Categories: Patient Experience|Tags: , , , , |

In a facebook group called “Show me your stethoscope/ A nation of Nurses” a question was posed. “Are patients’ customers?” There were 2,734 responses as of the date of this writing. Although I did not read all of them, I did read many and the majority are from nurses who said an emphatic “NO!” Utilizing, I [...]