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Online Courses in Patient Experience

PX500 Mastery Bundle Series

$495.00

The PX Mastery Bundle Series covers the 4 areas of Patient Experience. This series is designed for PX leadership who will train others in PX. This bundle prepares the learner for professional certification as a (PXS)™. 6-month access period.

SKU: PX500BUNDLEOL Category:

Description

Course Series Summary

Immerse yourself in the comprehensive and engaging PX Mastery Bundle series that covers the 4 major areas of Patient Experience (PX). The PX Mastery Bundle series is ideal for healthcare professionals who want to be content experts and leaders in their field following Patient Experience philosophies and practices. Completing the PX Mastery Bundle series, you are eligible to take the Patient Experience Specialist (PXS)™ certification exam.

  • Approximate time to complete the PX Mastery Bundle series: 80 hours

  • Series access: 6-months

  • Eligible for PXS Certification? Yes.

Patient Experience Specialist program guide

Course Details

What are comprehensive online courses? PX Academy’s Online Courses are packed with in-depth materials to keep you on top of industry trends and best practices through lessons and activities that engage all learning styles. In each course, you’ll learn through:

  • Easy to understand narrative text

  • Reflective playbooks allowing you to think critically about a topic

  • Practical playbooks to apply your learning to your work

  • Interactive application playbooks for fun and gamified learning

  • Videos and articles handpicked to enhance your knowledge and skills

The 4 course modules cover best practices and applied aspects of Patient Experience. Your 6-month access period allows you to view the 4 online courses at the same time. See below for the list of courses included in this package.

  1. Patient Experience Strategy

  2. Patient Centric Culture

  3. Patient Experience Design & Innovation

  4. Patient Experience Measurement & Analysis

Course Access

Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. You can select which course(s) to begin with.

Patient Experience Specialist (PXS)™ Certification

Earn your Patient Experience Specialist (PXS)™ certification with the PX500 Mastery Bundle series. Upon completion of the online courses, you will need to pass the certification assessment, accessible in your LMS portal. As a Patient Experience Specialist (PXS)™, you will be able to exhibit your mastery of the Patient Experience discipline.

Need human contact during your online training? Join the 90 Days Roadmap to PXS course, where you received a blended learning format: independent study

98 reviews for PX500 Mastery Bundle Series

  1. Anonymous Customer –

    Practical course outline

  2. Anonymous Customer –

    Useful course.

  3. Anonymous Customer –

    Practical course.

  4. Anonymous Customer –

    Good PX examples and guidelines.

  5. Anonymous Customer –

    Practical, current information.

  6. Anonymous Customer –

    Easy navigation.

  7. Anonymous Customer –

    Practical, current information.

  8. Anonymous Customer –

    Practical materials.

  9. Anonymous Customer –

    Useful course.

  10. Anonymous Customer –

    Provides the opportunity of finding valuable information about how create a better experience for the customers and obtain better performance.

  11. Anonymous Customer –

    Your own timeline.

  12. Anonymous Customer –

    This course guides you through the process and origination of patient experience. It is extremely helpful as I can directly apply every lesson into my role as VP of Customer Experiences.

  13. Anonymous Customer –

    Informative.

  14. Anonymous Customer –

    The content is easy to understand though I never do well on test.

  15. Anonymous Customer –

    very informative

  16. Anonymous Customer –

    Good

  17. Anonymous Customer –

    Current materials that are immediately useful in my position.

  18. Anonymous Customer –

    Practical materials.

  19. Anonymous Customer –

    The content is easy to understand. It also provides supportive readings and videos. I like that I can review my practice test and retake them.

  20. Anonymous Customer –

    Good.

  21. Anonymous Customer –

    The course has great, detailed information in a format that keeps you engaged. The content is current.

  22. Anonymous Customer –

    I enjoyed the topics and understanding of each lesson! There is a lot of reading and I do suggest including more videos or presentation media — “a picture is worth a thousand words.” Also, it seems as though the material was pre COVID. Hope CX University is on the mission to update the material and be able to speak to the marketplace changes (if any) post COVID?

  23. Anonymous Customer –

    Useful information for my career.

  24. Anonymous Customer –

    Detailed, relevant information.

  25. Anonymous Customer –

    The content is forward thinking and relevant to the marketplace and all brands! Most companies trying to compete, fail to understand the importance of the customer and how their feedback can help. Most people take personal feedback negatively instead of learning and growing from it. Because companies operate by humans, they fall prisoner to their personal feedback perspectives instead of embracing what their customers are saying to evolve and satisfy.

  26. Anonymous Customer –

    The material is current and relevant. I enjoy the multiple means of training – videos and reading.

  27. Anonymous Customer –

    Very informative and practical lessons.

  28. Anonymous Customer –

    Everything is informative and a great source of new knowledge.

  29. Anonymous Customer –

    There are lots of information about Patient Experience and inspiring practices that can be adapted/learned.

  30. Anonymous Customer –

    Practical course.

  31. Anonymous Customer –

    Detailed.

  32. Anonymous Customer –

    The information presented is vital to improving healthcare for everyone. Also, working with the leaders at CX University has been wonderful. Sadly, my schedule doesn’t allow me to participate much in the bi-weekly meetings because I’m at the hospital working at that time. But, I know if I ever need anything, I can ask and will get a quick response. That means a lot to me.

  33. Anonymous Customer –

    The information taught is essential to improving healthcare for all of us. Working with the leaders at CX University has been great. They are always available to help.

  34. Anonymous Customer –

    It captured a lot of Customer Experience concepts and the interactive playbooks will be very helpful in our line of work.

  35. Anonymous Customer –

    It is an enlightening and immersive experience.

  36. Anonymous Customer –

    The courses are very engaging and explicit.

  37. Anonymous Customer –

    It is insightful.

  38. Anonymous Customer –

    Great engagement with the instructors. Topically, I would like to see content updates and adds that reflect the profound impact of COVID-19 on both PX and the system, neurodiversity/gender inclusion, the importance of culturally competent care, and DEI (diversity, equity, and inclusion) as a core part of care/patient experience.

  39. Anonymous Customer –

    I really like the topics and how it’s all self-paced!

  40. Anonymous Customer –

    Interesting videos. I enjoyed materials from the Covid-19 response time frame. There was a lot of reading to do for a short course.

  41. Anonymous Customer –

    The materials were very detailed and useful.

  42. Anonymous Customer –

    Well-designed course. The materials were quite informative.

  43. Anonymous Customer –

    Pathway to CCXP

  44. Anonymous Customer –

    I enjoy that I can do it on my own pace.

  45. Anonymous Customer –

    I really enjoyed that I can take each lesson when I have time to do so!

  46. Anonymous Customer –

    The cx materials are very insightful.

  47. Anonymous Customer –

    Very informative.

  48. Anonymous Customer –

    World class content shared.

  49. Anonymous Customer –

    Knowledge and experience gained.

  50. Anonymous Customer –

    Extensive Lessons and rich learnings with Practical inputs.

  51. Anonymous Customer –

    Extensive Lessons and rich learnings with Practical inputs.

  52. Anonymous Customer –

    Useful and appropriate material.

  53. Anonymous Customer –

    Useful information that is relevant to my work.

  54. Anonymous Customer –

    It broadens your mind and shows how patient experience affects all parts of your organization.

  55. Anonymous Customer –

    Informative material.

  56. Anonymous Customer –

    The materials were helpful and easy to understand. The videos helped me understand basic PX concepts.

  57. Anonymous Customer –

    Interesting and useful materials.

  58. Anonymous Customer –

    The online course was very helpful to me. I could work at my own pace and found the materials appropriate to patient experience.

  59. Anonymous Customer –

    The online course was very helpful to me. I could work at my own pace and found the materials appropriate to patient experience.

  60. Anonymous Customer –

    Excellent material and videos.

  61. Anonymous Customer –

    It is an excellent program.

  62. Anonymous Customer –

    It is an excellent programme.

  63. Anonymous Customer –

    Great experience. Useful materials.

  64. Anonymous Customer –

    Useful and understandable articles that related to my PX experience. I feel this course is helping me to develop professionally in my field.

  65. Anonymous Customer –

    Useful and understandable articles that related to my PX experience. I feel this course is helping me to develop professionally in my field.

  66. Anonymous Customer –

    Excellent materials and challenging tests.

  67. Anonymous Customer –

    Interesting, current articles.

  68. Anonymous Customer –

    PX is a relatively new field. This course has given me needed skills to excel in my field.

  69. Anonymous Customer –

    PX is a relatively new field. This course has given me needed skills to excel in my field.

  70. Anonymous Customer –

    Very practical information I can use in my career. Interesting materials presented in a way that is easy to understand.

  71. Anonymous Customer –

    Very practical information I can use in my career. Interesting materials presented in a way that is easy to understand.

  72. Anonymous Customer –

    I appreciated the interactive activities and quiz inserted within the lesson and not just reading articles.

  73. Anonymous Customer –

    It gave good information on PX.

  74. Anonymous Customer –

    Very useful course in my current and future positions. The videos and articles were informative and engaging.

  75. Anonymous Customer –

    I enjoyed how the information was presented to me in different medias. I feel like I understand the topic more now that I have finished the program.

  76. Anonymous Customer –

    Great articles and videos were used to concisely and accurately explain very complex concepts in PX. I feel that this information will help me in my career.

  77. Anonymous Customer –

    Very timely course. The videos and articles were informative and helpful to me.

  78. Anonymous Customer –

    Very informative course in Patient Culture. The articles and videos were very helpful.

  79. Anonymous Customer –

    Materials are relevant to my career. I can use this information immediately in my current position. The customer experience was wonderful. You really model what you teach.

  80. Anonymous Customer –

    Interesting materials.

  81. Anonymous Customer –

    Very Practical course!

  82. Anonymous Customer –

    Well written articles and activities. The presentation of information was easy to understand.

  83. Anonymous Customer –

    System is easy to navigate Online support is dependable.

  84. Anonymous Customer –

    Very interesting and contemporary materials.

  85. Anonymous Customer –

    Well-designed materials and narratives. Informative videos.

  86. Anonymous Customer –

    Great course!

  87. Anonymous Customer –

    Great course!

  88. Anonymous Customer –

    Great course. Interesting.

  89. Anonymous Customer –

    Excellent material. Well organized and distributed. Enjoying it very much!

  90. Anonymous Customer –

    Excellent material and well organized. Seamless.

  91. Anonymous Customer –

    I appreciated the fun and informative lessons. Excellent articles will help me now and in the future.

  92. Anonymous Customer –

    Very helpful

  93. Anonymous Customer –

    Comprehensive tests that helped me learn. Effective activities and articles.

  94. Anonymous Customer –

    Very challenging course.

  95. Anonymous Customer –

    The materials were well designed, concise, and easy to use.

  96. Anonymous Customer –

    Good mix of readings and videos that tie in some great insights on PX strategy.

  97. Anonymous Customer –

    Excellent course.

  98. Anonymous Customer –

    Excellent course. The concepts presented are ones that I can use today in my career.

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