Easy is the Key

By |2021-05-25T01:23:45-04:00February 2nd, 2021|Categories: Patient Experience|Tags: , , , |

I recently investigated refinancing my home. My first thought was, “Why can’t they make this easier?”   The first lender I dealt with made it so difficult to comply with the overburdensome requirements for various financial documents that I almost didn’t go through with the refinance. Instead, I looked at another vendor who made it easier, however, [...]