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LIMITED OFFER: 50% off enrollment cost. Transform your organization with our Applied Customer Journey Mapping online course. Develop mastery in journey mapping methodology and gain free access to the JourneyTrack™ platform. This comprehensive course includes six online modules, expert coaching, and virtual meet-ups to help you create impactful customer experiences and become a certified Customer Journey Mapping Specialist (CJMS)™. -
The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements. -
Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills. -
The PX Graduate Credit Series, covering the 4 areas of Patient Experience, is designed for leaders who will train others in PX. Prepare for professional certification as a Patient Experience Specialist (PXS)™ & earn six graduate-level college credits towards your MHA degree. -
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You will practice recognizing the basic human emotions through facial expressions. The concept of universal human emotions and corresponding facial expressions is presented.
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