You will practice recognizing the basic human emotions through facial expressions. The concept of universal human emotions and corresponding facial expressions is presented.
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Understanding Empathy and Universal Emotions eModule
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Description
Understanding Empathy and Universal Emotions
Introduction:
Empathy is the most critical soft skill and has been for a century. And more recently, with the Covid-19 pandemic, empathy has reinforced the enormous awareness of this vital skill.In this eModule, you will learn the foundations of what empathy is and its importance in patient and client relationships. You will also interactively explore the 7 universal human emotions and corresponding facial expressions.
2 reviews for Understanding Empathy and Universal Emotions eModule
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Anonymous Customer –
The course has great, detailed information in a format that keeps you engaged. The content is current.
Anonymous Customer –
I enjoyed the topics and understanding of each lesson! There is a lot of reading and I do suggest including more videos or presentation media — “a picture is worth a thousand words.” Also, it seems as though the material was pre COVID. Hope CX University is on the mission to update the material and be able to speak to the marketplace changes (if any) post COVID?