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LIMITED OFFER: 50% off enrollment cost. Transform your organization with our Applied Customer Journey Mapping online course. Develop mastery in journey mapping methodology and gain free access to the JourneyTrack™ platform. This comprehensive course includes six online modules, expert coaching, and virtual meet-ups to help you create impactful customer experiences and become a certified Customer Journey Mapping Specialist (CJMS)™. -
The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements. -
Immerse yourself in the comprehensive and engaging PX Mastery Bundle series that covers the 4 major areas of Patient Experience (PX). The PX Mastery Bundle series is ideal for healthcare professionals who want to be content experts and leaders in their field, following Patient Experience philosophies and practices. Completing the PX Mastery Bundle series, you are eligible to take the Patient Experience Specialist (PXS)™ certification exam. -
Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills. -
The Patient Experience Specialist (PXS™) Certification Program is a comprehensive, evidence-based patient experience certification designed for healthcare professionals. Offered through PX Academy, the program equips leaders, clinicians, and experienced professionals with the skills, frameworks, and tools needed to improve patient experience, quality outcomes, and organizational performance. -
The PX Graduate Credit Series, covering the 4 areas of Patient Experience, is designed for leaders who will train others in PX. Prepare for professional certification as a Patient Experience Specialist (PXS)™ & earn six graduate-level college credits towards your MHA degree. -
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You will practice recognizing the basic human emotions through facial expressions. The concept of universal human emotions and corresponding facial expressions is presented. -
As customer expectations evolve rapidly, intelligent systems are redefining how brands engage, personalize, and optimize interactions across the customer journey. Turn AI from a buzzword into real wins. In the X in the Age of AI course, you’ll get clear frameworks, simple playbooks, and practical guidance to design, launch, and grow AI across the customer journey without losing the human touch.
Shoppxacademy2026-04-06T12:10:43-04:00