Receive a profile of your PX knowledge by taking the PXQ™, aligned with CXPA's rubric.

  • The Patient Experience Specialist (PXS™) Certification Program is a comprehensive, evidence-based patient experience certification designed for healthcare professionals. Offered through PX Academy, the program equips leaders, clinicians, and experienced professionals with the skills, frameworks, and tools needed to improve patient experience, quality outcomes, and organizational performance.
  • As customer expectations evolve rapidly, intelligent systems are redefining how brands engage, personalize, and optimize interactions across the customer journey. Turn AI from a buzzword into real wins. In the AI and CX Leadership course, you’ll get clear frameworks, simple playbooks, and practical guidance to design, launch, and grow AI across the customer journey without losing the human touch.
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    Applied Customer Journey Mapping

    Original price was: $2,395.00.Current price is: $1,197.50.
    LIMITED OFFER: 50% off enrollment cost. Transform your organization with our Applied Customer Journey Mapping online course. Develop mastery in journey mapping methodology and gain free access to the JourneyTrack™ platform. This comprehensive course includes six online modules, expert coaching, and virtual meet-ups to help you create impactful customer experiences and become a certified Customer Journey Mapping Specialist (CJMS)™.
  • Become a master of Patient Experience and make an impact in your healthcare organization. This course leads to professional Patient Experience Specialist (PXS)™ certification.  Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of PX knowledge and skills.
  • The Culturally Competent PX Program prepares users to earn their CCPXP Certification through a comprehensive exploration of PX strategies, cultural competency, design innovation, and metrics analysis. It is designed to enhance PX through culturally competent practices and metrics-driven improvements.
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