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Mastery of Patient Experience with Professional Certification

How to Earn Your Patient Experience Specialist (PXS)™ Certification:

Join the community of Patient Experience Specialists (PXS)™ who have demonstrated mastery of Patient Experience. The courses of study require demonstrating knowledge of the foundational PX concepts, applying real-world challenges to learning, and strategic planning of Patient Experience models.

  • Program Option 1: Complete the PX500 Mastery Series of Online Courses independently and at your own pace.

  • Program Option 2: Join and complete the blended-learning 90 Days Roadmap to PXS™ course with live, virtual meetings and independent coursework.

  • Prepare, take, and pass the online Certification Exam for Patient Experience Specialist (PXS)™.

  • Earn the (PXS)™ certificate to elevate your professional standing, the standards of excellence in your organization, and bring fullness to the PX discipline.

The Specialists

Our specialists hold professional certification in Patient Experience or Customer Experience, granted through PX Academy and CX University, respectively. To learn more about the Customer Experience Specialist (CXS)™ certification, please visit CX University.

Here’s what one Patient Experience Specialist (PXS)™ has to say

“I cannot say enough good comments about how the Patient Experience Certification Specialist has helped me grow as an individual who interacts with others daily.  There are so many nuances that I tend to overlook that the training topics cover and allowed me to develop a more empathetic view with others.  The training is immersive, the videos are outstanding, and the overall experience was stellar!  It is a course I will recommend to others – well worth the time and cost.  Invaluable life skills that will remain with me forever.”

Dr. Tina Callaway, PXS
Patient Satisfaction

Your organization can be leaders in Patient Experience too!

Explore the certification process and get your team professionally prepared to build a patient-centric culture.